Sketchopia Support
Effective date: July 21, 2026
Something not working, or have a question about Sketchopia? We usually reply within a day or two.
Contact us
Email contact@ydev.top — include your device model and iOS version if you're reporting a bug, and a screenshot if it helps.
A photo won't turn into a coloring page
Try a well-lit photo with a clear subject — group shots or very dark photos can produce weak results. If generation fails outright, check your connection and try again; failures don't count against your free page or monthly limit.
My coloring pages disappeared
Coloring pages and your colorings are stored only on your device, not in the cloud. Deleting the app or switching devices removes them, and we can't recover them on our end — there is nothing on our server to restore from. Back up important pages with the share/export option before offloading or deleting the app.
Managing or canceling your subscription
Subscriptions are billed by Apple. Manage or cancel anytime in Settings → your name → Subscriptions on your device, or from Sketchopia's Settings screen, which links there directly.
Requesting a refund
Refunds are issued by Apple, not by us. Request one at reportaproblem.apple.com or via Settings → your name → Subscriptions on your device.